ADMINISTRATIVE ASSISTANT/TRAVEL COORDINATOR
LOCATION: BEIRA OFFICE
JOB PURPOSE
To provide clerical and administrative support that optimises office workflow, while overseeing the coordination of office services staff to ensure compliance with company standards, policies, procedures, and guidelines.
JOB POSITION REQUIREMENTS
Qualifications
- High school diploma;
- A tertiary certificate/ diploma in office administration and/or related discipline is an added advantage.
Work Experience
- Minimum two years of proven experience in a similar role and experience in the maritime and/or shipping industry is a plus;
- Familiarity with office organisation and optimisation techniques.
Other requirements
- A flair for customer service attitude is essential;
- Multitasking and time-management skills;
- Excellent interpersonal skills;
- Problem-solving skills (ability to be resourceful and proactive when issues arise is essential);
- Must be able to work under pressure;
- Must be a quick learner of software systems and packages;
- Must be able to motivate others;
- Organised, oriented to detail, and proactive, as you will also and mainly assist the Managing Director.
- Fluency in English is critical as well.
- Coordinate the Office Assistant, Receptionist, and Messenger roles, focusing on individuals with extensive experience in the Company.
KEY RESPONSIBILITIES AND TASKS
o Assist the Managing Director with administrative activities, as required; o Courteously answer phone calls and redirect them when necessary, and occasionally undertake receptionist duties;
o Arrange meetings and appointments as per management request;
o Prepare and disseminate correspondence, memos, and forms as per management request;
o File and update contact information of employees, customers, suppliers, and external partners (on management request);
o Develop and maintain relevant filing systems and assist in procuring and filing all personnel documents in the Agency’s head office (Maputo);
o Make travel arrangements, hotel and event bookings;
o Receive and disseminate documents from respective departments from various institutions, and also send internal documents to various destinations as directed; o Oversee and manage the office services department team according to established standards and procedures.
o Perform other activities compatible with the role as requested by Superiors.
REQUIRED COMPETENCIES
- Customer Focus – Provides a service oriented towards internal and external clients; • Quality Orientation – Is focused on delivering accurate, high-quality work, respecting deadlines.
- Contributing to Team Success – Facilitates the accomplishment of team goals by cooperating with the rest of the team.
- Dependability – Is a reliable and trustworthy colleague;
- Self-Improvement – Demonstrates the commitment to be better themselves and improve their way of working;
- Openness to Change – Demonstrates a positive attitude towards changes in the workplace;
- Data Management;
- MS Office (Outlook, Excel);
KEY PERFORMANCE INDICATORS
- Guests courteously welcomed and shown to respective offices;
- Travel and accommodation bookings made according to the itinerary provided; • Timely dissemination of relevant information (memos, documents, etc) to members of staff;
- Branch office kept in a tidy condition;
- Organized Archive;
- Zero data capturing errors.
WORKING CONDITIONS
- May occasionally be required to work outside normal hours
- Must be willing to work a flexible schedule to accomplish major responsibilities and tasks
- Must be willing to accept assignments on a need basis to promote teamwork • Must commit to follow all local and corporate policies and procedures
HOW TO APPLY
Send your application to [email protected] with the subject “ADMINISTRATIVE ASSISTANT” by Thursday, July 31st, 2025.
Ensure that the subject is explicitly correct to avoid deviating from your application. This will also be used as a screening object.
Note: FEMALE APPLICATIONS ARE ENCOURAGED
